Privacy Policy


 REVOLVR PRIVACY POLICY

Revolvr is committed to respecting your privacy and the confidentiality of your personal data, traffic data and communications content.

This Privacy Policy is designed to assist you in understanding how Revolvr uses and safeguards the information you provide in using Revolvr's internet communications, Revolvr's websites and/or Revolvr's products.

1. WHAT INFORMATION DOES REVOLVR COLLECT AND USE?

Revolvr may gather and use information about you, including (but not limited to) information in the following categories:

(a) Identification data (e.g. name, username, address, telephone number, mobile number, email address);

(b) Profile information (e.g. age, gender, country of residence, language preference and any information that you choose to make available to others as part of your Revolvr user profile as further described in Section 6);

(c) Electronic identification data (e.g. IP addresses, cookies);

(d) Banking and payment information (e.g. credit card information, account number);

(e) Survey results;

(f) Information about your usage of and interaction with Revolvr software, products, and websites (including computer, platform, device and connection information, client performance information, error reports, device capability, bandwidth, statistics on page views, and traffic to and from our websites and browser type;

(g) Products or services ordered and delivered;

(i) Revolvrtransactions made to other Revolvr users;

(j) List of your followers and related data;

(k) Your username and password for other email accounts where you have provided this to us and requested us to search for your friends on Revolvr (please note that Revolvr does not retain this information after completing the search or use it for any other purpose);

(l) Correspondence between you and Revolvr;

(m) Traffic data (data processed for the purpose of the conveyance of communications or the billing thereof, including, but not limited to, the duration of the call; and

(n) Location information, derived from your mobile carrier or from the mobile device that you use. Please manage your privacy settings for location information carefully;

(o) Mobile device information, such as manufacturer’s name, device model number, operating system, carrier network;

(r) Access tokens for other accounts you associate with your Revolvr account (such as Twitter or Facebook), which are like an electronic key provided by the service that acts in place of a password for authentication.

2. HOW DOES REVOLVR USE THIS INFORMATION AND FOR WHAT PURPOSE?

Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customized experience. Revolvr collects and uses, or has third party service providers acting on Revolvr’s behalf collecting and using, personal data relating to you, as permitted or necessary to:

  • provide internet communication and others make by means of the Revolvr software and/or the Revolvr products;
  • take, process or deliver orders made via our websites, invoice you or notify you of the status of your order;
  • display updates about your recent activity using the Revolvrproducts or connections to other Revolvr users;
  • provide other services for you (as described when we collect the information);
  • provide you with customer support and troubleshoot problems;
  • compare information for accuracy;
  • inform you about service updates and faults;
  • request feedback or participation in on-line surveys;
  • resolve disputes;
  • verify your identity;
  • customize, measure, and improve Revolvr software and websites
  • improve our search functionality and help you find and contact other Revolvr users more easily and accurately;
  • organize and carry out Revolvr’s marketing or promotional operations/offers, contests, games and similar events; and
  • protect your and Revolvr’s interests, including in particular to enforce our Terms of Service and prevent and fight against fraud, (together, the Purposes).

3. OUR DISCLOSURE OF YOUR PERSONAL INFORMATION

Except as provided below, Revolvr will not sell, rent, trade or otherwise transfer any personal and/or traffic data or communications content without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities. Please note that information that you voluntarily make public in your user profile, or which you disclose on forums, discussions boards or by posting comments will be publicly available and viewable by others.

Revolvr may disclose personal information to respond to legal requirements, exercise our legal rights or defend against legal claims, to protect Revolvr’s interests, fight against fraud and to enforce our policies or to protect anyone's rights, property, or safety.

Some Revolvr products may be co-branded and offered together with or via a partner company. If you register for or use such products, you consent to both Revolvr and the partner company’s use of personal data collected in connection with the co-branded product. Revolvr may offer its products in connection with other websites or services or may team with other online services to give you the combined results of both products/services or additional services and benefits. To determine whether you would benefit from the combined offer, if you have provided your consent, Revolvr may match your email address, and email addresses of your contacts against email addresses you have provided to the third party website/service provider.

If you leave a voicemail for another Revolvr user, your voicemail message may be transferred to a third party service provider (where the Revolvr contact you are trying to reach has signed up to receive voicemails by text message), and will be converted to text. The conversion process may in exceptional cases, require access by analysts. By using the voicemail product, you consent to the processing of your voicemail message by Revolvr and its service provider.

Revolvr reserves the right to transfer information outside of your country. By using Revolvr software, Revolvr's websites or Revolvr products you consent to any such transfer of information outside of your country. Revolvrabides by the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Economic Area, and Switzerland. To learn more about the Safe Harbor program, and to view our certification, please visit www.export.gov/safeharbor.

In any transactions in which Revolvr or substantially all of its assets are acquired by a third party, personal information of Revolvr users will generally be one of the transferred business assets. We reserve the right to include your personal information in any such transfer to a third party.

4. WHAT ARE COOKIES AND GIFS HOW DOES REVOLVR USE THEM?

Key Points

By using Revolvr’s websites and/or software you are giving your consent to the use of cookies. You can choose to reject cookies at any time, either by changing your browser settings (if your browser permits) or by ceasing to use Revolvr’s websites and/or software or by using the applicable opt-out functions. You should be aware that certain features are only available through the use of cookies and if you choose not to accept cookies, such features may not be available to you.

4.1 What are Cookies and GIFs?

4.1.1. Cookies

Cookies are small files containing a string of characters (text) that are sent to your browser from a website’s server. The cookie may contain a unique identifier but it does not contain personally identifiable information such as your name or email address. Revolvr may use cookies when you visit its websites, or use Revolvr’s software. The browser of the Revolvr software client or your Internet browser stores the cookie on your computer's hard drive and this may be accessed by the website during your next visit. Other websites may also send cookies to your browser but your browser will not allow those websites to see Revolvr’s cookie data.

4.1.2. Gifs

Revolvr web pages and client interfaces may include clear gifs, also known as web-beacons and tracking pixels. Gifs are tiny graphics with a unique identifier, which are used to count your visits to the page (but which do not retain any personally identifiable information). In addition, Revolvr uses clear gifs in our HTML-based emails to let us know which emails have been opened and acted upon. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns

4.4 Third Party Cookies

In addition to Revolvr’s cookies, Revolvr’s analytics and affiliate partners may set cookies and access cookies on your computer, when you are using the Revolvr software client or visiting a Revolvr website.

4.4.1 Analytics

Revolvr uses analytics partnersGoogle Analytics to gather anonymous statistical and analytical information about how users use Revolvr websites and software clients. For example, these partners gather and aggregate data on page views and clicks on our sites, the search engines and keywords used to find our sites, links accessed from our sites, error and crash information about our clients, and similar information. These analytics are not used to track your journey to other websites or to identify you.

4.4.2. Affiliates

Revolvr’s affiliate network program partner allows third parties to introduce people to Revolvr. Our affiliates may send cookies to your computer to allow them to receive information (a) when you click on a Revolvr related link on one of our affiliate partner sites, and/or (b) when you make a purchase inRevolvr’s software, for the purpose of paying commission to the affiliate partner. If you re-visit Revolvr’s site directly, our affiliate network program partner can recognize you and reward the third-party affiliate partner site that referred you to our site. These cookies are not within Revolvr’s control.

4.4.3. Other Third Party Content

Sometimes, Revolvr’s websites may include widgets. When you view this widget, you may be accepting cookies from these websites. These cookies are not within our control and you should check with the relevant third party site for more information.

4.5 Your Choices about Cookies

We don’t recommend that you restrict or block cookies as this may impact on the functionality of our websites and products. However, if you choose to do so, please see the options available to you below. You can also find comprehensive information about cookies at www.aboutcookies.org.

4.5.1 Browser Cookies

The Help option on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to delete cookies or how to disable cookies altogether.

6. YOUR USER PROFILE

Your user profile is the information provided by you at registration or later which is displayed in your Revolvr profile in the Revolvr software client, in the Revolvr search directory and on your personal details page in your account in the Revolvr Software. It may include your Revolvr username, full name, address, telephone and mobile numbers, gender, date of birth, country, language, and any other information that you decide to make available. You can access your user profile from the “Revolvr” menu in the Revolvr software client or from your account in the Revolvr Software in order to view, correct or complete information, remove non-mandatory information; and to see the privacy settings associated with your profile information.

8. HOW DOES REVOLVR PROTECT YOUR PERSONAL INFORMATION?

Revolvr will take appropriate organizational and technical measures to protect the personal data and traffic data provided to it or collected by it with due observance of the applicable obligations and exceptions under the relevant legislation. Your personal and traffic data can only be accessed by authorized employees of Revolvror service providers who need to have access to this data in order to be able to fulfill their given duties.

Revolvr may use automated scanning within transcripted Messages to identify words that have been previously flagged as harmful, obscene, or hurtful to others. Revolvr may, in its sole discretion, block, prevent delivery of any such messages.

9. PERSONAL DATA OF FRIENDS

You may be interested in inviting your friends to join Revolvr. In the event you wish to use Revolvr's referral service, you will be directed to a page and will have the possibility of adding one or more email addresses. The information entered in this form, will only be used for the purposes of automatically generating an email message to these potential Revolvr users. By entering your friend’s email address you are confirming that your friend has consented to the supply of their details. Revolvr may identify you as the person who has made the referral in the invitation sent to your friend and will include your name, email address and/or phone number in such invitation.

10. CONTACTING YOU

Revolvr may from time to time ask you to provide information on your experiences which will be used to measure and improve quality. You are at no time under any obligation to provide any of such data. Any and all information which is voluntarily submitted in feedback forms on the website or any survey that you take part in is used for the purposes of reviewing this feedback and improving the Revolvr software.

Revolvr may contact you to send you messages about faults and service issues. Further, Revolvr reserves the right to use email, the Revolvr software or device notifications to notify you of any eventual claims related to your use of Revolvr software, the Revolvr websites and/or Revolvr products, including without limitation claims of violation of third party rights.

Revolvr may send you alerts by email or device notifications to notify you when someone has tried to contact you. Revolvr may also use email, device notifications or the Revolvr software to keep you up to date with news about the Revolvr software and Revolvr products that you have purchased and/or to inform you about other Revolvr products or other Revolvr related information. You can opt-out of the receipt of alerts and/or promotional (a) emails by clicking the ‘unsubscribe’ link on the email that you receive or by changing your notification settings on your account page in the Revolvr Software; and (b) device notifications by following the instructions on the SMS that you receive.

If you have registered for or use co-branded Revolvr products, the emails or device notifications that you receive may be from our partner company, acting on Revolvr’s behalf.

11. HOW CAN YOU ACCESS OR AMEND YOUR PERSONAL DATA?

You have the right to access and, where relevant, to amend your personal information. Some of your information may be viewed or edited online by signing into your account page in your Revolvr Software. We will respond to requests to view, correct, complete or remove your personal information within a reasonable period of time and upon verification of your identity.

Revolvr will use all reasonable endeavors to accommodate requests to delete personal information unless it is required to be retained by law or for lawful business purposes. However, please note that due to the technical nature of the peer to peer network, it can sometimes take up to two weeks before your Revolvr ID disappears completely from the peer to peer network. Your details may still appear in the search directory during this time.

12. HOW LONG IS YOUR PERSONAL DATA KEPT BY REVOLVR?

Revolvr will retain your information for as long as is necessary to: (1) fulfill any of the Purposes (as defined in article 3 of this Privacy Policy) or (2) comply with applicable legislation, regulatory requests and relevant orders from competent courts.

Retention of Voicemail Messages and Audio Messages

Youraudio messaging and voicemail content (collectively “messages”) may be stored by Revolvr (a) to convey and synchronize your messages and (b) to enable you to retrieve the messages and history where possible. Depending on the message type, messages are generally stored by Revolvr for a maximum of between 30 and 90 days unless otherwise permitted or required by law. This storage facilitates delivery of messages when a user is offline and to help sync messages between user devices. 

Revolvr will take appropriate technical and security measures to protect your information. By using this product, you consent to the storage of your audio messages and voicemail communications as described above.

13. UNDER-AGE USERS

Revolvr's websites and software clients are not intended for or designed to attract users under the age of 21 and we do not intentionally or knowingly collect personal information on our sites from anyone under the age of 21.

14. CAN THIS PRIVACY POLICY BE MODIFIED?

Revolvr will occasionally update this Privacy Policy to reflect changes in our software and/or products and customer feedback. When we post changes to this Privacy Policy at www.revolvr.com/legal/privacy , we will update the "last revised" date at the bottom of the Privacy Policy. If there are material changes to this Privacy Policy or in how we will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. You agree that your continued use of the Revolvr software or Revolvr products after notice shall constitute your acceptance of the Privacy Policy. We encourage you to periodically review this Privacy Policy to be informed of how Revolvr is collecting, using, and protecting your information.

15. HOW CAN YOU CONTACT REVOLVR?

To contact Revolvr in relation to the “Revolvr” branded software or products, please submit a support request to support@revolvr.com.
Revolvr, LLC 
2504 Auburn Way N 

Auburn, WA 98002